Frequently Asked Questions

Who are the qualified dentists?

My Smile Heros comprises a team of highly skilled and dedicated practitioners, dental assistants, and oral health therapists (OHT) who are passionate about providing essential dental care to your child.

What sort of services are provided?

After receiving written consent from you as their parent/guardian, your child will be provided with the following services:

1) Dental Health Education  Aims to improve oral hygiene habits and break their fear of the dentist.

2) Comprehensive Oral Examination and Treatment Plan Ensures thorough assessment and personalized treatment planning for optimal oral health.

3) Prophylaxis Treatment (Removal of Plaque) Helps prevent gum disease & cavities, promoting a cleaner & healthier mouth.

5) Fissure Sealants (As Required)  Protects vulnerable areas of the teeth from cavities, particularly effective for children prone to dental issues.

6) Treatment Plans Provided within one week of our visit.

7) Fluoride Treatment Strengthens tooth enamel, making teeth more resistant to decay and sensitivity.

How many children can be seen in one visit?

Typically, we allow time to provide quality care to 20-35 children per day.

What is the age range for treatment?

We provide dental care for children and adolescents aged 0 to 17 years, with parental consent. Treatment is offered when the child feels comfortable and confident proceeding.

Can students eat after receiving treatment?

After receiving fluoride treatment, students should wait 30 minutes before consuming food. This allows the fluoride to be absorbed by the teeth, providing enhanced protection

What is the day’s schedule like?

The structure of our day typically unfolds as follows:
9:30 AM: Our team arrives to set up equipment and commence the dental presentation.
10:00 AM: We begin dental check-ups for students.

Completion Time:
The duration varies based on the number of students and their treatment needs, typically spanning from 9:00 AM to 1:00 PM. Additionally, an afternoon session may start between 12:30 PM and 2:30 PM, depending on the total number of participating children.

What are the costs involved?

For eligible children under the CDBS, there is no cost, with benefits capped at $1,132 over a two-calendar-year period. We verify eligibility with Medicare before your child’s consultation.

Non-eligible children can receive the same high-quality care, including a comprehensive check-up, cleaning, prophylaxis, and fluoride treatment for $90.00 (discounted from $109) if paid in advance or on the day of the visit. Any additional treatment required after our visit will be priced at $109. We offer a full refund if treatment is not performed within 1week.

Moreover, if your child requires 4 Fissure Sealants, the cost will be $95 (discounted from $185) on top of the treatment payment.

How can children participate in the program?

Children can participate by completing our consent form and medical questionnaire, which must be returned at least 2 weeks before their scheduled appointment with our dentist.

Where can I go for more information?

For more details about the CDBS, visit the Medicare website at: Medicare Child Dental Benefits Schedule or contact us directly!

What space is needed for the setup?

Our dental chair requires approximately 3 meters in length, with the storage box occupying about 60 cm of space. We also utilize an equipment bench, which can be any suitable surface at the center. Ideally, we need a small, safe space. If space near children is unavoidable, a corner of the room can suffice.
Equipment Details:
* Portable Dental Chair
* Portable Equipment Bench
* Storage Box